…nity for servicing those smaller clients because the bigger agencies care less and less about them. A lot of my clients were being serviced by very well known agencies in the Magento eco-system, but as those agencies grew, they left those smaller clients behind and basically stopped caring about them.
Mark William Lewis
To be fair I might have overgeneralized on my statement, I was coming from the perspective of an agency like I the one I used to work for at around 100 people.
At that size, there is a tricky balance on the size of clients you service.
Personally, I’m a big fan of smaller agencies of max 20–30 people, larger than that its harder to pull-off an its a different beast.
I would love to chat more in detail and compare notes about how you are doing things, vs what I experienced at Demac.